MADE IN CANADA | CLEAN LABEL DOG FUEL

Terms of service

OVERVIEW

This website is operated by Fraps Institute For Adventure Dogs (“Fraps Institute”, “we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Fraps Institute.

Fraps Institute offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink (including our Refund & Returns Policy, Shipping Policy, and Privacy Policy).

These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.


1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your province or territory of residence in Canada; or

  • You are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Service.


2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks; and

  • Changes to conform and adapt to the technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

Headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.


4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, refund, or exchange only in accordance with our Refund & Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We may limit the quantities of any products or services we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders:

  • Placed under the same customer account;

  • Charged to the same credit card; and/or

  • Using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store, and you agree to promptly update your account and other information as needed.

For more details, please review our Refund & Returns Policy and Shipping Policy.


7 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions and without any endorsement.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we will not have any liability or responsibility for any third-party materials or websites.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


8 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you send us submissions (for example, contest entries, product reviews, trail stories, etc.), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are under no obligation:

  1. To maintain any comments in confidence;

  2. To pay compensation for any comments; or

  3. To respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or any computer virus or malware.

You are solely responsible for any comments you make and their accuracy.


9 – PERSONAL INFORMATION & PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy, which will be available on our website.


10 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).


11 – PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

  • For any unlawful purpose;

  • To solicit others to perform or participate in unlawful acts;

  • To violate any applicable laws or regulations;

  • To infringe upon or violate our intellectual property rights or the rights of others;

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;

  • To submit false or misleading information;

  • To upload or transmit viruses or malicious code;

  • To collect or track the personal information of others;

  • To spam, phish, pharm, pretext, spider, crawl, or scrape;

  • For any obscene or immoral purpose; or

  • To interfere with or bypass the security features of the Service or any related website.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.


12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

You agree that your use of the Service and any products or services delivered to you through the Service are at your sole risk. Except as expressly stated by us, the Service and all products and services delivered through the Service are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Fraps Institute For Adventure Dogs, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of any part of the Service or any products, to the maximum extent permitted by law.

Pet health disclaimer: Our products are formulated for dogs, but we do not provide veterinary advice. Always consult your veterinarian before making significant changes to your dog’s diet, especially if your dog has known allergies, medical conditions, or is on medication.


13 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Fraps Institute For Adventure Dogs and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.


14 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.


15 – TERMINATION

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If we believe you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.


16 – ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements or communications.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


17 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.


18 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.


19 – CONTACT INFORMATION

Questions about the Terms should be sent to:

Email: alan@windline.ca
Mailing Address:
Fraps Institute For Adventure Dogs
306-37762 3 Avenue
Squamish, British Columbia
V8B 1C3
Canada